Customer Testimonials
We were glad that Ewing Subaru was able to take care of our car without making an advance appointment. They also took care of a second issue at the same time.
Everyone is really nice and helpful! I always enjoy taking my Subaru here to get serviced.
My experience was: Excellent service and very professional staff! A great experience! Highly recommend Ewing Subaru.
Great support. Sales was friendly, easy to talk to and not too pushy. They helped me choose the car that was just right for me!
Everyone is so friendly and ready to help as much. Every time I am there my experience is so good. My service provider “Virginia Ward” did everything to make my experience smooth. She is amazing!
They were incredibly kind and welcoming. They keep you updated and wash your car if you like. It was also very fast.
Thorough and attentive. Would definately recommend to others who are in need of Subaru service.
My advisor was Jose Z, he was very friendly and helpful. I had a great service experience
Stefani in service is amazing! She helped me right away and made me feel like I was putting my car in the best hands possible and they fit in a car wash by hand and my car (Bubbles) had literally never looked so good even when I first bought the car! Kinda wish I had bought my car here!
Quick, attentive service. Very good and regular communication from the Express service rep. Work was completed in the time frame I was given. Very comfortable waiting room, too.
Good service, great communication and work was done when they said it would be. Ability of loaner car is a huge plus
Excellent service. Would highly recommend. Both sales and services are great and caring! Great place to buy cars!
Nicole is an amazing saleswoman and it was a pleasure doing business with her! Very happy with the purchase.
Outstanding service and care, especially from Maria, Ryan and Trey. Very happy with the whole experience
Set an appointment. DRopped off the car. They shuttled me back to my office. Car was serviced and ready when promised.
Excellent service and dealership! Highly recommend. Staff members and management exceeded our expectations and make buying a car enjoyable!
Good place, good people, good dealership. One two three four five six seven eight nine
Jose and the team there at Ewing is always a pleasure to work with! My car is always fixed promptly and there is a loaner ready so that there's no downtime while my car is in for service
Staff is friendly and helpful. I did not feel pressured or rushed at any time.
Amazing Dealership ! Angel Calix was on top of everything and made the process as smooth as can be 10/10 recommend !
Service was great. Very professional staff. All my questions were answered. Everything was very transparent and thorough. Treated extremely nice I would l return to buy another car. Very easy deal. Price and mileage were right and car drove Incredibly well. Everyone took Great care to be sure I was comfortable
Ewing Subaru has exceeded my every expectation. Having leased my previous three Subaru cars from another area dealer, I have chosen to purchase from Ewing due to their outstanding customer service and honest business practices. From the cleanliness of the service department and showroom to the friendliness and knowledge of the staff, Ewing is a dedicated Subaru powerhouse and for anyone seeking to lease, service or purchase, this is THE dealer to trust and work with. Exceedingly pleased.
They were very professional and friendly and answered all my needs and concerns about buying a new Subaru
Stefani was so helpful! She was great at communicating and made sure everything got done!
It was very seamless and no pressure sales experience! Jesse Ibanez was wonderful to work with and so was the finance manager Connar McCown. Go buy a Subaru from them! Won’t regret it!
Everyone was friendly and helpful and there was a nice waiting space for customers while my car was being serviced.
Very accessible - right off the DNT. The facilities are clean and comfortable. It’s easy and quick to drop off your car for service.
Great staff, easy to work with, kept us up to date of the arrival of our new vehicle, vwry happy with our experience!
Everyone from the minute I called to the minute that I left was extremely helpful and thoroughly helpful and knowledgeable.
Best customer service! We will come back over and over again! No pressure tactics! A nice change to other car dealerships!
ADAM great experience to meet you. Quick turn around vehicle and the service. We will definitely come back for future services. Thanks again Adam and Team!
Best experience I’ve ever had with purchasing a vehicle. James Saucedo was absolutely amazing and helpful!
Another great experience at Ewing Subaru. I had several coupons Ewing had sent me, and my adviser made sure I got the most out of them. The installation of a hitch, oil change, and other service items finished early and all well done. The waiting room had a table with power outlets and Wi-Fi so I was able to work while I waited for my Forester. The drinks and snacks made waiting over lunch easy. The online system for tracking my car while it was serviced, being able to text with my service advisor, and also the ability to review ...
The service rep Maria was friendly and answered all my questions. Waiting room very comfortable with free amenities. My car was ready quickly and I never worry about unnecessary services being recommended.
Very helpful staff! They answered all my questions and didnt make me feel stupid even though I am young and a new buyer.
Great to have an HONEST dealership!! The price you see online is literally the price you pay! Angel was SO kind and helpful and helped us to get the financing right where we needed it! Quick process as well. Highly recommend!!
Khalid listened and covered my list of things to do after our driving vacation. Thanks.
Very friendly and loved doing business with this dealership. It was nice that they had like a fully stocked snack station, I personally found that to be a great feature. Customer service was great, people there were friendly, and they helped me with what I was looking for and it was a smooth process.
Best customer service in town I will recommend for all Subaru fast service and clean location
A very professional group of staff and made the care buying experience a positive one. I appreciate the entire team. They were very knowledgeable and trustworthy.
Great service on my cross trek today from the service team. My car was clean when the service was finished and everything done in a timely manner. Thank you.
Arturo was a fantastic person to work with! He made the process easy by providing options that fit what we were looking for and kept everything hassle-free. Will definitely be coming back to work with him in the future!
Service Advisor Virginia Ward is a joy to work with, friendly, attentive and great in providing updates on progress. The customer lounge is nicely appointed with friendly staff checking on your comfort.
Everyone was wonderful, especially Reggie. Buying process was very simple. Very pleased. Thank you much.
Excellent service experience ! Very quick and efficient service team. I definitely recommend Ewing Subaru for all your vehicle needs.
Everyone we came into contact with really made us feel special. As we came and went every single person relayed pleasantries and/or opened the door for us. It seems small, but it means a lot. A special shout out to Angel Calix who gave recommendations based on our wants/needs instead of on price, never once pressuring us. Angel made the whole process unfathomably easy!
Edwin in the preowned department did an excellent job. He wasn't pushing, he really wanted to help me and my wife. I would recommend that if you're considering on buying a vehicle talk to Edwin he's the right man for the job.
Maria was Great as always, I also met Service drive Manager Lauren who was equally as knowledgeable and helpful, as was Mr. Bill the Shuttle Driver, these guys are doing Service right here.
Staff is very helpful and kind. They went above and beyond to ensure everything was going well with my car even though all i wanted was an oil change
Ewing Subaru has provided excellent service to date. My last visit was the best customer service I’ve ever received. Virginia always had a smile and kept me well informed.
It was a very organized purchase! The dealership was very clean. Art had everything ready when i got thre.
Angel was a great help to acquiring our 22 Ford Bronco. The dealership was a great place. We brought the dog with us from Arkansas cause we didn’t want to leave her home. They were fully prepared to accommodate with their doggy play yard. It was the easiest vehicle purchase we have ever had.
The most hassle free car buying experience I have ever had. They were very helpful to make sure that we got the right car.
The service team was able to work me in about 15 minutes after I called. I had just purchased new tires and had to get an alignment. They were quick and friendly.
Jeremiah did a good job keeping me informed on when car would arrive. Finance manager was also kind and made the experience easy. Would buy from Ewing again.
The team that serviced my car were nice, helpful and very professional. When I received my car back from the service it had been washed and drove like a charm
Mr. Jose Zambrana was instrumental in getting a 10 for the service at your dealer. Outstanding and courteous attitude will make me come back to your dealer. Thank you Jose
Nicole answered all my questions, she was very straightforward, and made the whole process easy from start to finish.
The folks at Ewing Subaru are great to work with. I’ve been a loyal Subaru fan who’s been across 3 different states and can tell you this Plano center leads them all for their customer service, so THANK YOU Ewing Subaru!
I received great service from the moment I walked in the door. I know I will be able to come back anytime I need something and the team at Ewing Subaru will do their best to help me out.
Clean orderly pleasant lighting stylish comfortable furniture well dressed employees wonderful well stocked many variety kinds of snackers coke a cola DR PEPPER sprite soft drinks all FREE!!!!!
Excellent service and quality work done every time . Great experience . I would recommend to anyone
Super fast, super friendly, kept me informed, easy checkout and very clean. Highly recommended. I will buy my next car from here because of the service department.
Stefani, my service manager, kept me informed on the whole process, impressed by the use of a paperless approach, txt and email,. No phone tag, awesome,. left no uncertainties and insured I was aware of issues and ensured repairs done appropriately. Great great service thank you very much. 2010 Outback,. Gonna get another 200K miles out of it.
Excellent service.. on time and nice amenities in the waiting area, friendly staff and regular updates
Angel was really great during the purchasing process. Very satisfied! Great service and very professional.
My experience when we purchased this vehicle was very pleasant. We did not feel pressured on the contrary everyone treated us very well.
Great service. Great product. Subaru has been the best car experience I have ever had.
Helpful and patient to meet needs and fast updates to fit in my tight schedule
Absolutely spectacular experience with the team. They provided a great vehicle at a great price and really impressed me with the customer service!
Very customer focused and excellent communication about your vehicle while it is in the Service Department
Attentive personnel and competent service. I'm now on my 2nd Subaru from Ewing, and every service encounter I've had there has been highly satisfactory.
Always professional and positive. They can get you in quickly and feel you can trust their service.
You guys are excellent in Service Department. Appreciate your professionalism Laura B. & team. Way to go!
Great buying experience. They were clear about the availability and pricing of the car I wanted and didn’t try to force a bunch of expensive dealer add ons or use high pressure sales tactics like some others I’ve dealt with. Overall a very quick and smooth experience and the car was exactly as advertised. This is my 2nd purchase with them, and if I needed another car I’d go back for a 3rd.
Great service, excellent communication, extremely convenient….all made easy for the car owner…allowing us to go about our day without worry.
Always very helpful , The service center is amazingly thorough and quick.The service managers are very patient and take the time to answer any questions.
Wonderful experience as always. I’m always comfortable getting my car serviced here. Thank you kindly
Loved my experience at Ewing. Jesse was a great help to our wonderful buying experience. Loved that they did not push me or side track me from what I really wanted. Overall a great experience from the whole team at Ewing.
Awesome customer service. The employees are always friendly and helpful. I trust the team judgment as they fix my car issues. It is awesome to always get the fair price and they always check my warranty. I never have to worry about the service or the bill. Last time Jose was great. Helpful and communicated very well about the service and went a mile ahead that benefited me as a client.
The dealership was great from start to finish. From the front sales people to financing, they all worked together to make sure I was happy.
Service advisors at Ewing Subaru in Plano are the best! I was advised promptly and accurately on what services were needed. Work was completed ahead of time and the complimentary car wash is always appreciated. Thank you Adam and Lauren for your TLC!
The staff is friendly and attentive. They offered me a loaner car when it was going to take more than a day to look at my vehicle.
Stephani and the service manager were by far the MVPs with my golf ball to the windshield incident. They both sprung into action - from the car tow, to the loaner, to picking up a fixed windshield. Can’t recommend them enough.
Great and courteous service that I would like to come back to in the my future visits
Stefani was great, she made sure she explained everything the techs did and explained the recommendations!
All of your employees are upbeat and professional, it was our pleasure. Thank you, service was above and always delivered
Knowledgeable, friendly and efficient. Our Subaru was well cared for. Even though there are other dealerships closer to where we live, Ewing Subaru was the best option because of their professionalism and efficiency with the car repair. .
Client oriented! Genuine and caring. Everyone welcomed me and asks if I need anything. Quick check-in! Great waiting area: clean, friendly, WiFi and snacks! Prompt and dependable. Great first ‘check-up’ for my Forester! Fresh and ready to go. Love my Subaru and my Ewing Subaru experience!
Excellent customer service, consistently great. They have resolved problems and answered questions, offered alternatives and I am confident the technical work done is as good as the front of the service center. Highly recommend.
Very helpful team and Lauren is an outstanding service provider. She has really helped in trying to figure out the constant problems with my Subaru radio unit
All the staff were friendly, attentive, helpful and knowledgeable. Service was prompt. Very pleasant experience
Devin Koustoubardis and the team at Ewing Subaru Plano are perfect. They are good at easing the stress of vehicular mechanical issues.
I have used this dealership for years. The have always provided honest and reliable service.
They were very thorough in checking everything out in my car. They were also efficient and got the job done quickly.
Got me in and out quickly and efficiently, explained the service clearly. Always appreciate coming here.
Your dealership has always provided excellent service the two people who serviced our 2017 and 2019 Foresters were outstanding. They were both knowledgeable and answered all our questions. Maria went the extra mile and helping my wife. Sorry I do not have the other
Very knowledgeable and helpful. Nice waiting area with outlets and tables. Great coffee and snacks. Most importantly, they finished when they said they would, and they were even a little early.
Maria Raldris was very helpful and even helped make sure my interior was wiped down for me. Eric Williams went out of his way to help me check into a trade up option for my Outback. I appreciate Ewing Subaru and everyone that has helped me each time I come in for an oil change.
Angel helped me in buying my next car. He took what I needed and found me the perfect match. He was extremely helpful in showing me the functions and buttons of the car, and everyone was very accommodating. I know I made a good decision!